Young couple with daughter standing outside home

Meet JoAnn, Our Mortgage Expert

JoAnn has over 20 years of experience making dream homes a reality. Her experience spans many areas, but helping members navigate the home-buying process is her specialty! JoAnn knows moving into your new home is a priority — she works hard to make sure your mortgage is processed quickly — most RVCU mortgages are closed in less than 30 days!

Find out why it’s important to get Pre-Approved for a mortgage Today!

Whether you’re a first-time homebuyer looking for expert guidance, moving into the next stage of your life, or refinancing an existing mortgage, we are here to help make every step as easy as possible!

Call JoAnn today! (616) 481-2654

Or use the contact form below.

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JoAnn Pugh (NMLS# 168895)
Jordan Boon (NMLS# 1853096)
Member Mortgage Services (NMLS# 131062)


River Valley Credit Union is an Equal Housing Lender. As prohibited by federal law, we do not engage in business practices that discriminate on the basis of race, color, religion, national origin, sex, marital status, age, because all or part of your income may be derived from any public assistance program, or because you have, in good faith, exercised any right under the Consumer Credit Protection Act.

River Valley Credit Union’s Home Mortgage Disclosure Act (HMDA) data about our residential mortgage lending activity are available for review.

Our HMDA Disclosure Statement may be obtained by contacting River Valley Credit Union or viewed online through the Consumer Financial Protection Bureau’s HMDA database at: https://www.consumerfinance.gov/data-research/hmda

HMDA data provide information about mortgage lending patterns and help determine whether financial institutions are serving the housing needs of their communities.

To request a paper or electronic copy, please contact River Valley Credit Union at 616-787-7481.