A smiling young woman takes a picture with her smart phone of a check or paycheck for digital electronic depositing, also known as "Remote Deposit Capture". She sits in a coffee shop, enjoying an espresso latte. Bright sunlight shines in the window. Horizontal image.

Deposit checks from your phone, on your schedule.

With Easy Deposit in the River Valley mobile app, you can deposit eligible checks without making a trip to a branch. It’s a simple way to keep your day moving, whether you work first shift, bank after hours, or just prefer to do things from your phone. When it comes to everyday banking, Think River Valley First.


Why members use Easy Deposit


Save a trip

Deposit a check wherever you are instead of planning a branch visit around your day.


Bank on your time

Use your phone when it works for you, including evenings after work.


Stay in control

See your deposit process in the app and know what to expect next.

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How Easy Deposit works


Easy Deposit lets approved members use the River Valley mobile app to submit a check deposit by taking a photo of the front and back of the check. Most checks deposited by 11 PM ET are generally available by the next business day, although holds may apply.


How to enroll

  1. Download the River Valley Credit Union mobile app.
  2. Log in to online banking.
  3. Go to Move Money.
  4. Select Deposit Check.
  5. Choose Register for Remote Deposit Capture.
  6. Submit your enrollment and watch for approval.

Members in good standing are typically approved within one business day. If you have questions, call River Valley at 616-787-7481.


How to deposit a check in the app

  1. Open the app and tap Deposit.
  2. Select New Deposit.
  3. Choose the account where you want the money deposited.
  4. Enter the check amount.
  5. Take a clear photo of the front and back of your check.
  6. Submit your deposit.

Before you submit, make sure the entire check is visible, readable, and in focus. Blurry or incomplete images can delay processing or cause the deposit to be rejected. 


Important endorsement step

Before you deposit your check, sign the back and write:

For Mobile Deposit Only at River Valley CU

After your deposit is accepted, write Deposited on the check and keep it for 7 days in case River Valley needs to review it. Then destroy it securely.



What to expect after you deposit

Timing


Most checks deposited by 11 PM ET are generally available by the next business day. Holds may apply.  

Why a hold may happen

A hold may happen if:

  • The image is blurry
  • The full check is not shown
  • The check may have already been deposited
  • River Valley needs to verify the check
  • There are questions about the item submitted

Need help? Call or text us 616-787-7481


Easy Deposit questions, answered

What is Easy Deposit?

Easy Deposit is River Valley Credit Union’s mobile check deposit feature in the mobile app. It lets approved members deposit eligible checks by taking photos with their phone.

Do I need to enroll before I can use Easy Deposit?

Yes. Members need to register first before using Easy Deposit.

How do I enroll in Easy Deposit?

Log in to online banking, go to Move Money, choose Deposit Check, and select Register for Remote Deposit Capture.

How long does approval take?

Members in good standing are typically approved within one business day.

What do I need to write on the back of the check?

Sign the back and write: For Mobile Deposit Only at River Valley CU. This helps identify the check as a mobile deposit.  

Do I need to keep the paper check after I deposit it?

Yes. Keep it for 7 days in case River Valley needs to review it, then destroy it securely.

When will my money be available?

Most checks deposited by 11 PM ET are generally available by the next business day. Holds may apply.

Why would my mobile deposit be delayed or placed on hold?

Holds may happen if the image is unclear, the check is cut off, the item may be a duplicate, or River Valley needs to verify the check.

What makes a good check photo?

Use a flat, well-lit surface and make sure the full check is visible, readable, and in focus before submitting. 

Who should I contact if I need help?

Call River Valley Credit Union at 616-787-7481.

Can non-members use Easy Deposit?

Easy Deposit is for River Valley members using the mobile app. Non-members interested in digital banking can explore membership and mobile banking options first. 

Is Easy Deposit useful if I usually bank online?

Yes. It’s especially helpful for members who already prefer online and mobile banking and want to deposit checks without visiting a branch.