“I feel like Norm from Cheers when I walk in because the next thing that sets you apart is that you all take time to know our names. Also, if there are any questions, I don’t spend time pushing buttons, I get right through to a person, or have several email options to contact someone (and actually get an answer!) directly.”
“I feel like Norm from Cheers when I walk in…”
“The reason I love doing banking here is because of an atmosphere that gives members comfort in dealing with financial issues here, and because they go beyond their required duties to ensure it remains that way. I can’t imagine doing banking anywhere else. The people are friendly in the building, it’s easy to access, the website is the most user-friendly banking site I’ve ever used, and the aura the Credit Union provides makes me never want to take my financial issues anywhere else. Thank you for all that your employees do and for helping everyone who needs your help.”
“I can’t imagine doing banking anywhere else.”
“As a little kid growing up the youngest in a large family it always meant the world to me when an adult would actually know and remember my name and greet me as an individual. The owner of the shoe store always did that, a friend of my dad’s who worked at the meat market…but very few others. I’m not a kid anymore, far from it, but it’s one of those simple “just good” feelings to be greeted by name when I walk into River Valley. Thank you for being real.”
“…it’s one of those simple “just good” feelings to be greeted by name when I walk into River Valley.”
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