FAQs

  • What is a credit union?
    • A credit union is a financial cooperative owned and operated by its members. It provides a range of financial services, similar to a bank, but with a focus on serving its members’ best interests.
  • Who is eligible to join River Valley Credit Union?
    • Individuals who reside, are employed, attend school, or worship in Kent, Montcalm, or Ionia County, Michigan.
    • Any person over the age of 55 who receives a retirement annuity, pension, social security, or similar retirement payment from private or government sources and lives in, or belongs to a retirement organization located in Kent, Montcalm, or Ionia county.
  • What documents do I need to join River Valley Credit Union?
    • You’ll need to provide identification, such as a driver’s license or passport, proof of address, and your Social Security number or taxpayer identification number.
  • Is there a membership fee?
    • No, there is no fee to have a membership.
  • How much money do I need to open an account?
    • The minimum deposit required to open an account at RVCU is $5.
  • Are my deposits in a credit union insured?
    • Your savings are federally insured to at least $250,000 and backed by the full faith and credit of the United States Government – National Credit Union Administration.
  • What are the benefits of joining River Valley Credit Union?
    • Some benefits include lower fees, competitive interest rates on loans and savings accounts, a strong focus on customer service, and a community-oriented approach to banking.
  • How can I get involved in the credit union’s decision-making process?
    • Credit unions are democratic organizations, and members have the opportunity to vote for board members and participate in annual meetings. You can also get involved by volunteering for committees or providing feedback.